About project
DentalBrothrs.sk is a reputable dental clinic specializing in dental hygiene and teeth whitening services. Committed to providing top-quality oral care and enhancing smiles, the clinic stands out as a trusted destination for individuals seeking comprehensive dental treatments in a welcoming and comfortable environment.
Duration
09.2019-12.2019
Technologies
WordPress, React.js, Redux.js, MySQL, Elemnet UI, Google Analytics, Google Ads Conversion Tracking, Tidio API
Business solutions
- got big numbers of calls and orders from the website
- got foreign clients
- covered clients’ requests with online chat
- displayed pricelist, with a clear description and booking options, which provided a good conversion rate, based on the analytic results
Development process
- implemented mockups with the CTA buttons
- implemented chat with Tidio API
- provided assistance in solving technical issues
- built a convenient backend infrastructure for admins and managers
- added multilanguage options to use content in Slovakian, English and German
Roadmap
Mockup Implementation and CTA Buttons:
09.2019 - 09.2019
- Continue refining mockups to optimize user experience.
- Test and iterate on CTA button placements and designs for improved conversion rates.
Chat Integration with Tidio API:
09.2019 - 10.2019
- Enhance chat functionality to provide better support and engagement.
- Explore automation options to streamline customer interactions.
Technical Issue Resolution:
10.2019 - 11.2019
- Prioritize quick resolution of technical issues to minimize downtime.
- Implement monitoring tools to proactively identify and address potential issues.
Backend Infrastructure Development:
11.2019 - 12.2019
- Further develop backend infrastructure for improved scalability and efficiency.
- Integrate additional features and tools to empower admins and managers.
Multilanguage Support:
12.2019 - 12.2019
- Expand multilanguage options to cater to a broader audience.
- Ensure seamless language switching and localization for enhanced user experience.
Main Functionality
Customer Engagement and Conversion:
Facilitated a surge in calls and orders through the website, indicating effective customer engagement and conversion strategies.
Global Client Acquisition:
Attracted foreign clients, demonstrating the website's ability to reach and serve a diverse international audience.
Responsive Customer Support:
Addressed client inquiries promptly and efficiently through an integrated online chat feature, enhancing customer satisfaction and retention.
Enhanced User Experience and Conversion Rate:
Implemented a comprehensive pricelist with clear descriptions and booking options, resulting in a favorable conversion rate based on analytics insights.
Contact Us
Please contact us for any further information
