About project
Harvest Dental stands as a distinguished global brand specializing in the manufacturing and distribution of premium dental laboratory products. Since its inception, the company has been at the forefront of advancing dental technology, providing dental professionals with innovative and high-quality solutions to meet their laboratory needs.
Duration
10.2019-06.2020
Technologies
React.js, Next.js, Redux.js, Node.js, Next.js, Mongo DB, TypeScript, Olarck API, Vimeo API
Business solutions
- for the cusomers care added chat, which helps get orders
- updated website to the actual technologies
- added features to make sales processes easier
deVELOPMENT PROCESS
- provided full-time technical support for this website, extended its functionalities
- provided ElasticSearch implementation
- migrated services from Angular.js to React.js
- updated Node.js version
- added live chat from Olarck API
- used Vimeo API for the video presentations
- added payment system APIs, Stripe and PayPal
Roadmap
Website Modernization
07.2020 - 09.2020
- Update website architecture to utilize React.js and Next.js frameworks.
- Revamp UI/UX design to enhance user engagement and navigation.
- Implement responsive design for seamless access across various devices
Enhanced Customer Support
10.2020 - 12.2020
- Integrate real-time chat functionality for instant customer assistance.
- Automate order processing procedures to expedite transactions.
- Train customer support team on utilizing chat tools effectively
Streamlined Sales Processes
01.2021 - 03.2021
- Develop intuitive features to simplify product browsing and selection.
- Optimize checkout process for faster and smoother transactions.
- Implement customer feedback mechanisms to continuously improve sales workflows
Technological Upgrades
04.2021 - 06.2021)
Main Functionality
Enhanced Customer Interaction:
Implemented Olarck API-powered live chat:
Facilitates real-time communication between customers and support agents.
Improves order placement efficiency.
Enhances overall customer satisfaction.
Facilitates real-time communication between customers and support agents.
Improves order placement efficiency.
Enhances overall customer satisfaction.
Streamlined Sales Processes:
Integrated Payment System APIs:
Enabled secure and seamless transactions.
Provided additional payment options for customers.
Enabled secure and seamless transactions.
Provided additional payment options for customers.
Expanded Content Capabilities:
Utilized Vimeo API:
Incorporated video presentations:
Enhanced multimedia content.
Enriched product/service showcases.
Incorporated video presentations:
Enhanced multimedia content.
Enriched product/service showcases.
Improved Website Performance:
Upgraded technologies:
Migrated from Angular.js to React.js.
Updated Node.js version.
Implemented ElasticSearch:
Optimized search functionality.
Ensured faster response times.
Migrated from Angular.js to React.js.
Updated Node.js version.
Implemented ElasticSearch:
Optimized search functionality.
Ensured faster response times.
Comprehensive Technical Support:
Provided Full-time Assistance:
Ongoing website maintenance:
Ensured reliability and efficiency.
Functionality expansion:
Addressed customer needs promptly.
Ongoing website maintenance:
Ensured reliability and efficiency.
Functionality expansion:
Addressed customer needs promptly.
Contact Us
Please contact us for any further information
